Meet Charlie.

Charlie is the Logistics Manager for ABC Logistics, and has worked within the domestic logistics environment for more than 10 years. He is a calculated risk-taker, an avid supply chain enthusiast and maintains great relationships with his clients.

The company he works for has been operating nationally for over 20 years, and has recently branched into the imports and exports industry. Due to the recent change of ownership, ABC Logistics is currently undergoing a restructure; merging certain processes and functions together as well as creating a few new job positions in the process too. He remembers the new owner’s speech about the company restructure a few weeks back, “Out with the old, in with the new! Simplify and streamline.”.

Charlie receives an email from the company distribution list with the subject line “New available job positions”. Interested, he opens the mail immediately. The new available positions are distributed within the company first to see whether there are any current employees who could or would want to apply for the position.

The email lists the following new job positions:

  • 1.Accounts Admin Clerk;
  • 2.Sales Manager;
  • 3.Receiving Clerk;
  • 4.Procurement Assistant;
  • 5.Logistics Specialist;
  • 6.Marine Insurance Specialist.

One position catches Charlie’s interest; the Logistics Specialist. He enquires about this position’s job specifications and receives the following:


  • High school/tech school graduate or G.E.D equivalent.
  • Must be detail oriented.
  • Prior dock experience preferred.
  • Prior experience with programs such as Excel, Outlook, and SAP is preferred.
  • Comfortable working with other departments to get desired results.
  • Have a basic understanding of the imports and exports process, regulations and documentation.
  • Have a basic understanding of Incoterms® 2010 rules.

Charlie realises that he doesn’t meet all the requirements for this position. He has never studied or worked within the imports and exports environment, nor does he have a good understanding of the Incoterms® 2010 rules. Charlie is disheartened.

Charlie talks to his work colleague, Tom, about this position and how he would love to work within the international trade industry. Tom comforts Charlie and informs him that there are many ways for him to grasp a basic understanding and improve his skills in a short space of time.

eLearning? Charlie wasn’t sure how it all worked. He thought the only way he could learn these required skills was to study a degree or diploma, and that would take ages to complete! Charlie eagerly logged on to his laptop, searched for the courses, chose the best eLearning provider and started building his skillset.

A month later, Charlie was afforded the position. How? Well, he took initiative and enrolled on a course which afforded him a good understanding of the different industries and their processes etc. Charlie proved to the company that he could build, maintain and improve his skillset.

Be like Charlie. Level up and move up.