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Approaching zero inventory with perfect order fulfilment

Becoming a 21st century planner

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What is the objective?

The purpose of the programme is to investigate the Buy/Make/Sell/Deliver process as a fundamental approach, and introduce the objectives and methodology of DRP and MRP. Additionally, the DDMRP process is introduced and explained as a buffer management tool that signals the replenishment activities of the organisation.

Key aspects in defining optimal logistics capacity balancing in the organisation, including detailed capacity planning, are discussed along with key aspects in optimising short-term supply and demand (from a planner’s perspective) that can influence the process. The programme presents ‘best-practices’ for the execution of the DDMRP processes, with case examples for planning and optimisation.


Skills you will learn

Understand the Buy/Make/Sell/Deliver model fundamentals.
98%

Understand the fundamentals of the MRP, DRP and DDMRP processes
75%

Understand where MRP and DRP fit into the Buy/Make/Sell/Deliver model.
70%

Understand how Sales and Operations Planning, Master Production Schedule and MRP are connected with different time horizons.
85%

Understand the impact of S&OP on overall service delivery.
80%

Understand roles, responsibilities and handover points.
100%

Understand capacity planning and matching including pre-schedules, schedules and execution.
87%

Understand the different tools to manage and coordinate resources for MRP, DRP, DDMRP.
82%

Understand the key KPIs related to MRP, DRP and DDMRP.
95%

Manage changes in planning, related to S&OP, demand planning and capacity planning.
80%

Understand the impact and capacity of different modes of transport.
90%

Understand the basics of forecasting related to S&OP and demand.
77%

Understand how tools and practices are represented at a system level.
97%

Understand the interdependencies between logistics planning, scheduling, execution and management.
82%

What can you expect?

All of the topics in this course are delivered in bite-sized chunks of information displayed through high-quality animated videos, info-graphics, interactions and text. In addition to the course content, I will provide you with extra information through hyperlinks and downloads in order to strengthen and broaden your knowledge and understanding on the subject matter.

It is important to remember that this course is run entirely at your own pace! So whether you have a few minutes during your lunch hour at work, or during your personal time in the evenings or weekends, your course can be accessed at any time of day, giving you the freedom in determining your own course progress.

Comment sections are provided below each page should you want to participate, discuss, ask or answer any questions with myself or other enthusiasts enrolled on this course!


How long will this course take to complete?

If you commit 1 hour of your day to studying, this course will take approximately 1 month to complete, but remember, there's no rush!

Meet the team


Hi there, my name is Samantha Jay Golding. I'm an eduKazi eLearning developer, supply chain enthusiast, and an avid educator! I specialise in animation design and development, augmented reality, graphic design and digital instructional design. I have currently completed the APICS TtT, APICS LDI, APICS BSCM and Manage Logistics Operations qualifications and lectured various other logistics and supply chain management short courses and simulations for a good couple of years. I have also been involved in various production and manufacturing projects. At this moment in time, I am currently completing the APICS CPIM qualification. My mission is to create fun and stimulating online learning programmes designed to impart theoretical and practical knowledge to those who are eager to learn about the supply chain and logistics industry! As your contact point on this course I will be guiding you through the curriculum with the help of my team.


Andrew dos Santos is a Supply Chain Management industry expert, and the subject matter expert for this course. Andrew has led and managed projects ranging from ERP system implementations, supply chain planning implementations, multiple new product developments, business process improvements and training initiatives. He currently coaches and mentors supply chain planners for many of South Africa's top manufacturing organisations and holds a BSc(Hons) as well as a Masters Degree in Supply Chain Management from the University of Pretoria. But wait, there's more! Andrew also holds multiple industry certificates such as APICS CPIM, APICS BSCM, SCOR-P and CDDP.



Victor dos Santos, one of our leading industry experts and the subject matter expert for this course, has had +35 years’ experience in the supply chain industry; with knowledge spanning finance through to manufacturing and business processes re-engineering. Equipped with an M.B.A, SCOR-P and an APICS CSCP, Victor is involved with and teaches subject matter from several industry associations namely; APICS, APICS SCC (Supply Chain Council), CSCMP (Council of Supply Chain Management Professionals); SAPICS and the Lean Enterprise Institute.

Course Curriculum


  Welcome
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  Section 1: Fundamentals
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  Appendix
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  Final assessment
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!