Kp0fgkdqiwvch7ejtmjg

The smart manager’s guide to better decisions

The Path to profit through better decisions

   Watch Promo

What is the objective?

Business people have discovered that successful problem solvers tend to use a similar type of process to identify and implement solutions to their problems. The smart manager’s guide to better decisions course may be used for any kind of problem, large or small and across multiple disciplines. The purpose of this course is to provide you with an overview of the entire Problem Solving for Supply Chain process, as well as the key problem solving tools that may be used wherever a symptom of a problem is perceived.


Gone are the days of confusion! Download this free document that will help you solve your supply chain problems more effectively.


Skills you will learn

Identify problems and make use of the Problem Solving for Supply Chain process.
86%

Identify types of information to gather and key questions to ask in arriving at a solution.
80%

Identify the importance of defining a problem correctly.
92%

Identify and use four different problem definition tools.
96%

Write concrete problem statements.
87%

Use basic brainstorming tools to generate ideas for solutions.
90%

Use idea-generating tools, such as the six thinking hats and the blink method.
89%

Evaluate potential solutions against criteria, including cost/benefit analysis.
91%

Perform a final analysis to select a solution.
87%

Understand the roles that fact and intuition play in selecting a solution.
70%

Understand the need to refine the shortlist and re-refine it.
83%

Understand how to identify the tasks and resources necessary to implement solutions.
85%

Evaluate and adapt solutions to reality.
77%

Follow up with solution implementation to celebrate successes and identify improvements.
88%

What can I expect?

All of the topics in this course are delivered in bite-sized chunks of information displayed through high-quality animated videos, info-graphics, interactions and text. In addition to the course content, I will provide you with extra information through hyperlinks and downloads in order to strengthen and broaden your knowledge and understanding on the subject matter.

It is important to remember that this course is run entirely at your own pace! So whether you have a few minutes during your lunch hour at work, or during your personal time in the evenings or weekends, your course can be accessed at any time of day, giving you the freedom in determining your own course progress.

Comment sections are provided below each page should you want to participate, discuss, ask or answer any questions with myself or other enthusiasts enrolled on this course!

Meet the team


Hi there, my name is Samantha Jay Golding. I'm an eduKazi eLearning developer, supply chain enthusiast, and an avid educator! I specialise in animation design and development, augmented reality, graphic design and digital instructional design. I have currently completed the APICS TtT, APICS LDI, APICS BSCM and Manage Logistics Operations qualifications and lectured various other logistics and supply chain management short courses and simulations for a good couple of years. I have also been involved in various production and manufacturing projects. At this moment in time, I am currently completing the APICS CPIM qualification. My mission is to create fun and stimulating online learning programmes designed to impart theoretical and practical knowledge to those who are eager to learn about the supply chain and logistics industry! As your contact point on this course I will be guiding you through the curriculum with the help of my team.


Andrew dos Santos is a Supply Chain Management industry expert, and the subject matter expert for this course. Andrew has led and managed projects ranging from ERP system implementations, supply chain planning implementations, multiple new product developments, business process improvements and training initiatives. He currently coaches and mentors supply chain planners for many of South Africa's top manufacturing organisations and holds a BSc(Hons) as well as a Masters Degree in Supply Chain Management from the University of Pretoria. But wait, there's more! Andrew also holds multiple industry certificates such as APICS CPIM, APICS BSCM, SCOR-P and CDDP.



Victor dos Santos, one of our leading industry experts and the subject matter expert for this course, has had +35 years’ experience in the supply chain industry; with knowledge spanning finance through to manufacturing and business processes re-engineering. Equipped with an M.B.A, SCOR-P and an APICS CSCP, Victor is involved with and teaches subject matter from several industry associations namely; APICS, APICS SCC (Supply Chain Council), CSCMP (Council of Supply Chain Management Professionals); SAPICS and the Lean Enterprise Institute.

Course Curriculum


  Welcome
Available in days
days after you enroll
  The Problem Solving for Supply Chain method
Available in days
days after you enroll
  Information gathering
Available in days
days after you enroll
  Problem definition
Available in days
days after you enroll
  Preparation before brainstorming
Available in days
days after you enroll
  Solution generation
Available in days
days after you enroll
  Solution generation (part 2)
Available in days
days after you enroll
  Solution analysis
Available in days
days after you enroll
  Solution selection
Available in days
days after you enroll
  Planning the next steps
Available in days
days after you enroll
  Post-implementation analysis
Available in days
days after you enroll
  Summary
Available in days
days after you enroll
  Final-assessment
Available in days
days after you enroll
  Case study answers
Available in days
days after you enroll
  Recommended reading
Available in days
days after you enroll
  Bibliography
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!