It is a given that you will come across situations in your training sessions where delegates will behave in ways that you and other participants may find challenging or even disruptive.

The video below will explain the different behaviours in more detail.

You can also download this handy guide which will help you to recognise and deal with the different learner behaviours.

Remember, you are dealing with adult learners. To challenge the content of a training programme is a natural part of the adult learning process.

Be careful not to confuse a skeptical delegate with a disruptive participant!

Let's look at the challenge of delivering training in a second language.