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Introduction to Warehouse Management
Welcome!
Introduction (2:08)
Course Navigation
Section 1: Why We Need Warehouses
Why do we Need Warehouses?
Quiz
Section 2: Types of warehouses
Types of Warehouses (2:48)
Manufacturing Warehouses
Category Warehouses
Quiz
Section 3: Functions and Activities in a Warehouse
Overview of Functions and Activities in a Warehouse (1:35)
Receiving (6:41)
Storage (4:02)
Issuing/Order Picking (3:37)
Staging
Dispatch (5:50)
Administration
Quiz
Section 4: Departmental interactions
Departmental interactions (3:43)
Quiz
Section 5: Stocktaking
Stocktaking (5:44)
Quiz
Section 6: Reverse Logistics
What is reverse logistics?
Why are products returned? (4:13)
Product Recovery
Steps in the Reverse Logistics Process
Importance of the Reverse Logistics Process
Quiz
Section 7: Housekeeping
A Place for Everything and Everything in its Place (3:40)
Accidents in the warehouse
Access control
Quiz
Section 8: Safety
Introduction to Safety in the Warehouse
Safe Stacking and Storage of Materials in the Warehouse
​Stacking Using a Counterbalance Lift Truck
Emergency preparedness
Dangerous Goods in the Warehouse
More Aspects of Warehouse Saftey (2:35)
Personal protective equipment
Materials handling equipment
Storing materials according to standards
Health and Safety
Signage
Quiz
Section 9: Permits and regulatory compliance
Regulatory documentation
Documentation retention
Dispatch documentation
Quiz
Section 10: Supplier Management
Supplier management
Quiz
Section 11: Warehouse performance measurement
Warehouse key performance indicators
Generic warehouse performance measures
Inventory performance measures
Quiz
Final assessment
Conclusion
Assessment
Administration
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